Politique d’expédition

Shipping Policy

Thank you for choosing oozejoy! We are committed to delivering our "healing" sensory toys to your doorstep. Please review our shipping guidelines below:

1. Shipping Destinations

Currently, we only provide shipping services to the Contiguous United States (Lower 48 states).

Please note that we DO NOT ship to:

Alaska and Hawaii
U.S. Protectorates (Puerto Rico, Guam, U.S. Virgin Islands, etc.)
APO/FPO/DPO addresses

2. Shipping Rates & Estimated Delivery Time

Our shipping fees and delivery timelines are based on your total order value (USD). All transit times are estimated.

Order Amount (USD)	Shipping Fee	Estimated Delivery Time
$0.00 – $98.99	$9.99	5 - 8 Business Days
$99.00 and above	FREE	7 - 12 Business Days

3. Processing Time

All orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification with a tracking number when your order has shipped.

4. Tracking Your Order

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number to monitor your package's journey through our website or the carrier's portal.